AC call-script-coach
Use before any difficult phone call you're anxious about or that has stakes — calling customer service to dispute a fee, negotiating a bill, cold-calling a client, delivering bad news to a vendor, calling a landlord about repairs, insurance disputes, or handling collections calls — builds a branching call script from your situation (goal, leverage, fallback), generates objection→response trees for the specific counter-arguments you'll hear, produces a one-page printable cheat sheet, and includes a practice-drills mode that plays the other side and scores your responses.
Use before any difficult phone call you're anxious about or that has stakes — calling customer service to dispute a fee, negotiating a bill, cold-calling a…
As a process C 59/100 · Has gaps — weak spots: result and completion, inputs and preconditions, running it twice
How to improve
- Your own cases (evals/evals.json, 4–6 real requests with expected answers): the full check would then run those instead of a model-drafted suite.
- A spec.yaml with trigger phrases and assertions — a behaviour contract for CI; `skilltest init` writes a template.
Guard findings · 0
✓ No critical or high findings
Files scanned: 6. Evidence is masked. Grey chips explain why severity was lowered.
Against the Agent Skills spec
✓ No remarks against the Agent Skills spec
Process rating: all ten parameters 59/100
- 0Result and completion. Does not say what the result is
- 0Inputs and preconditions. Does not say what the process needs to start
- 0Progress reporting. Says nothing while it works
- 30Running it twice. 9 mutating operations with no state check
- 50When it triggers. No condition that starts the skill
- 50Failures and branches. 0 branches, has a failure section
- 100Tools and files. No external tools needed
- 100Steps. 28 steps
- 100Consistency. Name and required fields are in place
- 100Execution cost. Instruction body is 1719 tokens
Everything here is measured from the skill text rather than judged by a model, so the numbers are checkable. A parameter weighs more when it is a more common reason for the process to stall.
Quality signals
- +5Description has no quoted example phrases that should trigger the skill
- +3Output format is not stated: the model decides each time
- -41 reference files, but SKILL.md never points to them: the model will not open them
- +2Single-language instructions
- +4Description says when NOT to use the skill
- +3Description length 576: enough signal without eating the budget
- +4Structure: 9 headings
- +3Step-by-step instructions: 28 items
- +4Has examples (4 code blocks)
- +3All 1 scripts are documented
- +1License stated
Quality base 70; lint remarks subtract, signals add up to 100. Result: 88.