SKILLEMALL.ai

AA OrderKeeper

Post-purchase order and after-sales management skill for mainland China shopping and delivery scenarios that records order state, arrival, return or exchange windows, price-protection windows, warranty period, and issue evidence, then decides whether the user should request a refund, replacement, reshipment, compensation, warranty service, or wait; generates customer-service scripts; and outputs an after-sales card linking receipt, warranty, and outcome. Use when the user says things like "买完之后怎么不吃亏", "这单再不处理就超时了", "现在该退款还是先观望", "帮我写客服话术", "价保快过期了", or "把订单、收据、保修串起来".

ClawHub Agent Skills author: haidong v1.0.0 MIT-0 9 files body ≈ 2 086 tokens Open the sourceclawhub.ai analyzed 2 d ago

As a process A 85/100 · Runs to the end — no weak spots found

ProcedureProcurementCommerceCustomer supporttype and topics are labelled automatically from the skill text
JSON
Technical rating
A
94/100
safety, quality, tests
Safety 60%
100
Quality 40%
86
Run on models
none yet
Process rating
A
85/100
Runs to the end
Result and completion w 14
60
When it triggers w 12
70
Inputs and preconditions w 11
70
the three weakest of ten parameters · all ten

How to improve

    For the model run — optional
    • Your own cases (evals/evals.json, 4–6 real requests with expected answers): the full check would then run those instead of a model-drafted suite.
    • A spec.yaml with trigger phrases and assertions — a behaviour contract for CI; `skilltest init` writes a template.

    Guard findings · 0

    ✓ No critical or high findings

    Files scanned: 9. Evidence is masked. Grey chips explain why severity was lowered.

    Against the Agent Skills spec

    • warning name-format name should be kebab-case (lowercase letters, digits, hyphens)
    • note frontmatter-key unknown frontmatter key "slug"

    Process rating: all ten parameters 85/100

    • 60Result and completion. Output format stated, no completion criterion
    • 70When it triggers. States when to use, but not when not to
    • 70Inputs and preconditions. Inputs and preconditions are listed
    • 70Failures and branches. 9 branches
    • 100Tools and files. No external tools needed
    • 100Steps. 143 steps
    • 100Consistency. Name and required fields are in place
    • 100Execution cost. Instruction body is 2086 tokens
    • 100Running it twice. Mutating operations check current state
    • 100Progress reporting. Reports progress
    • high The skill tells the model to perform an irreversible action with no human approval

    Everything here is measured from the skill text rather than judged by a model, so the numbers are checkable. A parameter weighs more when it is a more common reason for the process to stall.

    Quality signals

    • +4Description does not say when NOT to use the skill (false activations)
    • +4No input/output examples
    • +1No license
    • +2Single-language instructions
    • +5Description quotes 6 example trigger phrases
    • +3Description length 574: enough signal without eating the budget
    • +4Structure: 22 headings
    • +3Step-by-step instructions: 143 items
    • +3Output format is stated explicitly
    • +4Reference files are cited in the instructions (3 of 3)

    Quality base 70; lint remarks subtract, signals add up to 100. Result: 86.

    External checks

    ClawHub: clean
    This is an instruction-only post-purchase/order-triage skill whose required artifacts and runtime instructions are coherent with its stated purpose and do not request extra credentials or installs.
    LLM: benign (high) · VirusTotal: benign · 4 Apr 2026